Our Privacy Policy

Policy

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number, Your Smart Card No., Credit card information or other details to help you with your experience

If you choose to pay by an electronic card, you will be redirected to the Maldives Payment Gateway of Bank of Maldives for you to enter the card details and the necessary processing. We will not be able to see, capture or store your card details or any other information you may enter at the Maldives Payment Gateway. All communications between The Hawks Private Limited and Maldives Payment Gateway are encrypted using the TLS/SSL protocol. Once payment processing is completed (successfully or unsuccessfully) you will be redirected back to our website.

All customer or the cardholders will receive a copy of the order transaction details to your email once you purchase Fuel Credit. We recommend all cardholders to retail this transaction details copy with them.

Your credit/debit card payments are processed by BML Secure Payment Gateway. The Hawks Private limited do not collect or store any information regarding your Credit/Debit card, The Cardholder could retain a copy of payment transaction records as a proof of the online purchase from The Hawks Private Limited.

How do we use your information?

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails
  • The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

    How do we protect visitor information?

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology

    We implement a variety of security measures when a user places an order enters, submits, or accesses their information

    All transactions are processed through a gateway provider and are not stored or processed on our servers

    Do we use 'cookies'?

    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

      We use cookies to:
  • Help remember and process the items in the shopping cart
  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

      If users disable cookies in their browser:
  • If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
  • Third Party Disclosure

    No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Google

    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

    https://support.google.com/adwordspolicy/answer/1316548?hl=en

    We have not enabled Google AdSense on our site but we may do so in the future.

    How does our site handle do not track signals?

    We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place

    Does our site allow third party behavioral tracking?

    It's also important to note that we do not allow third party behavioral tracking

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    We will notify the users via email within 7 business days

    We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors

      We collect your email address in order to:
  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
    • we agree to the following:
  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email.
  • How can data be deleted?

    Email us via info@thehawks.biz in order to request account and data deletion. Data may still remain in the systems back-up files, which will be deleted periodically.

    If at any time you would like to unsubscribe from receiving future emails, you can:

    Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information stated at https://thehawks.biz/inquire